November 21, 2004

‘Tech-Support Generation’

http://www.msnbc.msn.com/id/6522314/site/newsweek/

The Tech-Support Generation

Millions of young Americans will head home next week to give thanks, eat turkey ? and fix their parents? computers

Oh wow… I was going to write a piece on this, but it seems that Brad Stone beat me to the punch.

It’s so true - I spent most of yesterday installing patches to Windows XP, Office XP, running AdAware, checking msconfig, and redoing the network at my parents place. And this happens every single time! Now I have to figure out what cost effective antivirus strategy to pursue…

Here’s the related SlashDot thread.

Thanks to BoingBoing.

Posted by: dtc @ 11:44 am

2 Comments to “‘Tech-Support Generation’”

  1. Paul Berkowitz Says:
    November 21st, 2004 at 4:28 pm

    Buy them an iMac, Dennis…

  2. Dennis T Cheung Says:
    November 21st, 2004 at 8:39 pm

    I’ve been that route. They refuse :(

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Dennis T Cheung is currently a Program Manager at Microsoft on Live QnA. You can reach him by clicking here.

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