So I called AT&T/Cingular’s toll free number, 866-293-4634 and told their automated system I have a billing question. And everytime I do that, to speak to a real person, they disconnect me automatically.
EVERYTIME.
Not a very good customer service experience.
Dennis T Cheung is currently a Program Manager at Microsoft on Live Search. You can reach him by clicking here.
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© 2008, Dennis T Cheung
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3 Comments to “AT&T Wireless/Cingular Customer Service Experience”
February 12th, 2005 at 5:54 pm
Call 611 from your phone?
February 13th, 2005 at 2:42 pm
Yep. That was it!
July 19th, 2005 at 10:44 am
sir.
i have a big problem in ATT cingular cell phone bill in june 2005.. could you please give me an ATT cingular custommer service email adress to contactPlease
chinhphan
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