March 20, 2005
AA.com Lowest Fare Guarantee doesn’t apply to codeshares
Dear Mr. Cheung,
AA.com Web Services has received your Lowest Fare Guarantee request.
The AA.com Lowest Fare Guarantee is available to any customer who makes
a qualifying American Airlines, American Eagle, and/or
AmericanConnection airfare purchase through the AA.com web site.Because your reservation includes a codeshare carrier we regret to
inform you that your request does not qualify for the AA.com Lowest
Fare Guarantee. A codeshare is an interline partnership with another
carrier. Codeshares carry an American Airlines flight number but are
not operated by American Airlines.To review our Terms and Conditions you may access the following direct
URL address:http://www.aa.com/guarantee
We appreciate your visit to AA.com.
Sincerely,
AA Employee
AA.com Web Services
American Airlines, Inc.
This was a $28 lesson in reading the fine print. 
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