June 26, 2005

When a 20% chance is absolutely painful - Alaska Air on-time statistics

Omar recently had yet another rant about Alaska Air.

People who don’t fly Alaska regularly don’t quite seem to grasp the severity of what this is such a problem. Delayed flight are normal right?

Well let’s run through a typical scenario: Earlier that day, you had woken up at 5am to fly to Redmond in time for a day full of meetings starting at 10am. 8 hours of meetings later, you leave main campus, fight Friday afternoon traffic and get to SeaTac - where the rental car return lot has moved yet again. You go through the masses of weekend leisure travelers and get to your gate. It’s been a long long day.

And then, you realize that your flight back to home sweet home has the following statistic:

Alaska324-20.png

Yes, that’s right. 20%. That means that your flight at 8:46pm has a 1 in 5 chance of pushing back on time.

What this really means is that your flight home has an 80% chance of being late.

Suddenly the odds don’t sound that good, do they?

Your flight will end up departing at 9, 9:20, 9:45, or 10pm. And you’ll get home at around 11:45, midnight, or 12:30.

What a way to end the week.

Now do you get it?

Posted by: dtc @ 6:00 pm

6 Comments to “When a 20% chance is absolutely painful - Alaska Air on-time statistics”

  1. djQuickTip Says:

    No I don’t get it. So many people have a life filled with way more hardship than yours. Stop whining and keep driving your BMW.

  2. Dennis T Cheung Says:

    Ouch

  3. Mark Jen Says:

    Rose and I know exactly what you’re talking about. This past Friday, she was on flight 324 SEA - SJC. It was delayed… 2 hours delayed. Actually, everything was delayed 1-2 hours.

    I wish they’d give customers a little transparency on what’s going on. Is there bad weather? Did a flight crew just quit? Is it just impossible for the flight to be on time becuase of logistical reasons?

    If a flight only has a 20% chance of being on time, you’d think that’s something that should be fixed ASAP…

  4. Dennis T Cheung Says:

    The afternoon delays are typically a consequence of the cascade effect - delays are cumulative.

  5. Omar Shahine Says:

    Check this out:

    http://www.transtats.bts.gov/OT_Delay/OT_DelayCause1.asp?pn=1

  6. djQuickTip Says:

    Hey sorry for being harsh earlier. I was in a similar, albeit different, situation with much greater consequences.

    At any rate, here’s a guy that had a similar problem to you while on his way to Seattle.

    http://www.minuk.org/blog/archives/2005/07/07/on-the-road-again/

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