October 23, 2005
Dear Apple – Please fix your iTunes installer
Dear Apple,
I recognize that from time to time it is necessary to offer of updates to your software – after all, I work in software too. That said, could you please make your iTunes installer smarters?
Last week I finally got around to upgrading to iTunes 6.0. I noticed that it installed QuickTime 7.0.3, and of course, QuickTime ignored its previous settings and showed itself in the tray – again. I went and turned that setting off.
Today, I launched iTunes and it informed me that 6.0.1 was available. Fair enough, I installed it. And again it installed QuickTime, and again it reset the settings such that I had to turn the try setting off again.
This is pretty lame to begin with, but what really exacerbates the lameness is the fact that iTunes installed QuickTime 7.0.3 again. QuickTime wasn’t even updated!
My advice to you, Apple: if the same version of a product is installed already, please don’t install it again. And if you do, please don’t stomp over the settings.
Thanks.
-Dennis
4 Comments to “Dear Apple – Please fix your iTunes installer”
October 24th, 2005 at 2:18 pm
That sort of thing just doesn’t happen on a Mac. So I wonder: is it a systemic problem arising from Windows; or does Apple deliberately make their installer do infuriating things, hoping that the user will give up and buy a Mac?
October 25th, 2005 at 12:30 pm
Amen! I had the same thing happen yesterday…pisses me off every time! The settings get wiped out, i have a QT icon in my tray and i spend 5 minutes getting things back to the way they were. A waste of time!
October 1st, 2006 at 8:45 am
Hi,,, I was a user of your Itunes .. but recently you have made it that we had no choice but to download the new itunes 7… well cause that had to be done.. I know longer get your itunes because of problems.. I guess my question is … For something that had been free, shows now that we have to purchase to fix any problems , was it changed so that you can have us buy products or is it that you may have just fooled up a good thing… Sorry to say I know longer will be a customer of using your itunes…. But thanz for the wonderful time it has given me… Sincerely
explayer of itunes.
November 28th, 2006 at 11:38 am
I just got my 2000t and all of my songs are skipping in iTunes, and I cant figure out why. If someone could help me out and tell me how to fix this I would really appreciate it because its driving me crazy. Thanks for the replys.
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