Hey PC Vendors (you know, Dell, Soyo, ASUS, Apple, HP, etc):
As you may (or may not) know, VOIP is absolutely taking off. Products like Skype and, my preferred, Gizmo Project are exploding in popularity. Other products from Microsoft, AOL, Yahoo, and Google are jumping into the fray. Cell phone buyers are asking if phones come with WiFi so that they can use VOIP.
Cool! More reasons to use a computer, and more reasons to buy hardware!
So here’s my idea that will help differentiate your product (for a little bit anyway): make it easy to use VOIP on your hardware. How? Either add a RJ-11 port so that landline phones can be connected to it, or add a headphone jack that has a separate path from the regular speakers.
Typically if you plug a headset into the PC (and headsets are practically essential for VOIP), regular music and etc is routed to the headset as well. A skanky hack that I use is to have a USB audio adapter and tell my VOIP apps to use the USB audio channel - this doesn’t seem to work well on all my machines. Why not have a separate audio channel (with drivers) so that the software can dedicate that special jack to VOIP? And while you’re at it, please put the microphone jack in front.
Why not go one step further and add a RJ-11 phone plug so that people can connect their existing landline phones to your computer. Bundle some nifty existing software so that people can dial from their phones, and out through the computer. See? Adding more value to the PC!
On top of it all, you could bundle software with your computer so that your customers can call your customer support with the click of a mouse. If that’s what you want.
Just a thought.