“The Logic of Failure” – more brain bugs

Amazon.com: The Logic of Failure: Books

D?rner identifies four habits of mind and characteristics of thought that account for the frequency of our failures:
1. The slowness of our thinking-We streamline the process of problem solving to save time and energy.
2. Our wish to feel confident and competent in our problem solving abilities-We try to repeat past successes.
3. Our inability to absorb quickly and retain large amounts of information-We prefer unmoving mental models, which cannot capture a dynamic, ever-changing process.
4. Our tendency to focus on immediately pressing problems-We ignore the problems our solutions will create.

Successful problem solving is so complex that there are no hard-and-fast rules that work all the time. The best take-away from the book (and this is my favorite quote): “An individual’s reality model can be right or wrong, complete or incomplete. As a rule it will be both incomplete and wrong, and one would do well to keep that probability in mind.” The book is 199 easy-to-read pages, and D?rner gives lots of interesting examples from lab tests illustrating people’s actual behavior in problem-solving situations.

This sounds pretty interesting. The human mind seems to have a lot of bugs! I hope to be able to find time to read this some day. Have you read it?