Recommend: Silicon Valley Auto Body

Usually I post comments about companies and their poor customer service. To change up the karma on this blog, I figured I’d try to post more positive things.

With that in mind, I currently recommend Silicon Valley Auto Body for auto repairs.

As readers may recall, earlier this year I got into a fender bender. A month later, it was repaired. (Before and after pics.)

Silicon Valley Auto Body did a great job - especially with the paint job. You really can’t tell this car has been repaired as the paint match was absolutely amazing. The car drives great. Since they are with AAA Direct Repair Network, there were no insurance hassles.

Now, the negatives: they promised to call me twice a week to let me know the status of the repair, but in reality they didn’t call once. They took a long time to repair my car (they claim parts came in late - I could see that, but some of their “what we’re doing next” statements sort of slip slided.)

As an aside, while I was there I saw a brand new 2007 Mini. Apparently BMW of Mountain View sends them cars to repairs. I won’t go into more details - but suffice to say, next time I buy a new car, I’ll be sure to ask “Has this new car been repainted? Has this new car been repaired? Has this new car gone through any body work?”

Silicon Valley Auto Body can be found here:

Silicon Valley Auto Body
327 E. Weddell Drive
Sunnyvale, CA 94089
408-747-0500