November 27, 2007
Not a big fan of the Hilton Alarm clock – Sony Dream Machine is better
Recently I’ve had two stays at hotels that are part of the Hilton family. I believe that all hotels in this family use the same alarm clock, which was introduced with fanfare a few years ago. You can buy it at their site for $60.
As Don Norman observed, this alarm clock is pretty good step forward from other alarm clocks that are often found at hotels. Among other things, it comes with a plug so you can use your iPod or Zune, it’s got dedicated buttons on the top to quickly jump to pre-defined stations like “News”, “Classical”, “Rock”, etc.
While the Hilton family of hotels are proud of this alarm clock, I’ve never been much of a fan of it. Don’t get me wrong, it definitely is an improvement over some of the other horrible clocks I’ve seen – and it does a good job of making it obvious whether or not the alarm is set, but it does have some drawbacks:
- It’s actually not that easy to use – the picture above conveniently crops off the silk screened directions on the front of the clock of the buttons to press. The buttons are numbered, but they’re small and hard to read. You can’t tell from the above picture, but the button that is for “Alarm set” has a small “1″ printed on it. The fact that the directions are printed on the front is sort of a bad sign.
- Actually this clock is pretty hard to use in the dark – especially since you may need to read the buttons.
- The Alarm Off button actually cycles through the modes – off, buzzer, and music.
- You can’t set two alarms – which then again most hotel stays don’t really need. But would be a nice to have.
- It takes a while to set the time – because you have to increment forwards or backwards. The button is small and not fun to press or hold.
- Is it really that critical to have Aux In on a clock radio?
Recently I also stayed at a hotel that had the Sony ICF-C180 Dream Machine. While this doesn’t have dedicated buttons at the top for specific radio stations, and that the tuning is analog, it does make setting the alarm times really obvious and easy:
- The two alarm times are clearly presented below the main time, and in different colors for contrast. If the alarm time isn’t present, that means it’s turned off. That’s obvious.
- To set the alarm time, you hit one of the dedicated set alarm time buttons and turn the jog wheel on the side until the time you desire is reached. Easy.
- To switch between radio, buzzer, and melody for the alarms, or to turn it off, you just keep hitting set alarm time buttons.
- There’s a weekend button on the top – probably not very useful for a hotel stay, but a smart idea since I find I’m always changing my alarm clock at home for weekends.
- I also like that this clock has built in battery backup. Power outages happen!
The Hilton clock does a good job of solving the problem of visitors wanting certain radio stations, but not knowing what frequency they are at (I’m still not sure what the news station here in the Bay Area is – I only know that it’s 1010 WINS in NY) with the buttons on top. But when it comes to actually setting the time, the big discrete controls, and the differentiated alarm time displays on the Sony do a far better job in my opinion.


