Being in software, I see lots of poorly written error messages. Every company is an offender.
Here’s a recent one I personally saw:
“Your device is in MTP mode. It can only be updated in MSC mode. Please unplug your device and switch to MSC mode if you want to check for updates.â€
What is MTP mode vs MSC mode? How does one switch to MSC mode?
Eventually I figured it out, but this was not particularly helpful.
Dennis T Cheung is currently a Program Manager at Microsoft on Live Search. You can reach him by clicking here.
The posts on this weblog are provided "AS IS" with no warranties, and confer no rights. The opinions expressed herein are my own personal opinions and do not represent my employer's view in any way.
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© 2008, Dennis T Cheung
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