Being in software, I see lots of poorly written error messages. Every company is an offender.
Here’s a recent one I personally saw:
“Your device is in MTP mode. It can only be updated in MSC mode. Please unplug your device and switch to MSC mode if you want to check for updates.â€
What is MTP mode vs MSC mode? How does one switch to MSC mode?
Eventually I figured it out, but this was not particularly helpful.
Dennis T Cheung is currently a Program Manager at Microsoft on Bing. You can reach him by clicking here.
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© 2010, Dennis T Cheung
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